Cancellation and Rescheduling Policy

Cici Skincare Cancellation & Appointment Policy

We understand that plans can change. If you need to cancel or reschedule your appointment, we kindly ask that you provide at least 24 hours' notice.

Cancellations & Rescheduling
Appointments cancelled or rescheduled with at least 24 hours' notice may be changed without a cancellation fee.

Appointments cancelled or rescheduled less than 24 hours before the scheduled appointment time may be subject to a $100 late cancellation fee.

No-Shows
Clients who do not arrive for their scheduled appointment and do not provide advance notice may be charged a $100 no-show fee.

Card on File
A valid credit or debit card may be required to reserve an appointment. Your card is not charged simply for booking your appointment. By booking, you authorize Cici Skincare to charge applicable cancellation or no-show fees in accordance with this policy.

Late Arrivals
We encourage clients to arrive on time for their appointments. Late arrival may require us to shorten or reschedule your service to avoid disrupting appointments scheduled after yours. Applicable cancellation or rescheduling fees may apply when an appointment cannot be completed due to a late arrival.

Exceptions
We understand that emergencies and unexpected circumstances occur. Cici Skincare may waive cancellation or no-show fees at its discretion.

QuestionsIf you need assistance with an appointment, please contact Cici Skincare at (305) 498-4500 or hello@ciciskincare.com.